Terms & Conditions
Welcome to vietnamimmigrations.com. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before proceeding with any visa application through our platform.
1. About Our Services
vietnamimmigrations.com is a private, independent visa assistance service provider offering support for Vietnam eVisa applications. We are not affiliated with the Government of Vietnam, any immigration department, or any official authority. Our services include application form guidance, document review, and application management services. We assist travelers in completing and submitting their visa applications but do not issue visas or influence the approval or processing times.
2. Application Process
By using our services, you authorize vietnamimmigrations.com to handle your Vietnam eVisa application on your behalf. While we strive to ensure the accuracy and completeness of every application, we do not guarantee visa approval, as final decisions are made solely by the relevant immigration authorities.
3. Fees and Payments
Our service fees are charged in addition to the official government visa fees. By proceeding with your application through our website, you acknowledge and accept that you will pay both the official visa fee and an additional service fee for our assistance. The total cost will therefore be higher than applying directly through official channels. All fees are clearly stated before payment and are non-refundable once an application has been submitted to the immigration authorities.
4. Refund Policy
Once your visa application has been processed and submitted, the service fee charged by vietnamimmigrations.com is non-refundable, regardless of the outcome of the visa decision. Refunds are only possible if your application has not yet been processed by our team at the time of your cancellation request.
5. User Responsibilities
You agree to provide accurate, complete, and truthful information when using our services. vietnamimmigrations.com is not responsible for delays, rejections, or issues caused by incorrect or incomplete information provided by applicants.
6. Limitation of Liability
vietnamimmigrations.com acts solely as an application support service provider and cannot guarantee visa issuance, processing times, or entry into Vietnam. We are not liable for any delays, losses, or damages resulting from the denial of visa applications, processing delays, or any decisions made by immigration authorities.
7. Service Availability
We reserve the right to modify, suspend, or discontinue any part of our services without prior notice. While we strive to maintain continuous service, vietnamimmigrations.com is not liable for any interruptions or disruptions beyond our control.
8. Privacy Policy
We are committed to protecting your personal information. All data submitted through our website is handled in accordance with our Privacy Policy, which explains how your personal information is collected, used, and safeguarded.
9. Amendments to Terms & Conditions
vietnamimmigrations.com reserves the right to update or modify these Terms & Conditions at any time without prior notice. It is the responsibility of the user to review these terms periodically.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where our company is registered.